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Which topics are generally mainstream in your administration surveys? With Trustpilot’s labeling highlight, arrange audits and dissect your exhibition through and through.
Hoping to expand transformations? Labeled audits in Targeted TrustBoxes show clients your most important surveys. Attempt a focused on TrustBox on your checkout page that features audits of your organization’s conveyance administration.
How accomplishes labeling work?
Pick terms or labels as indicated by various portions — areas, product offerings, organization divisions — and add these labels to audits that coordinate your standards. Audits can have different labels, so a survey referencing a product offering and an organization division would fit into two fragments.
Tags are not private
Your labels are just shown in the private API, and they are not noticeable on your organization’s profile page on Trustpilot. In any case, know that labels are as yet thought to be open information since it’s conceivable to channel surveys by tag through our open API (on the off chance that somebody recognizes what to channel for).
Take safety measures by following these labeling tips:
- Compose labels such that solitary inside workers comprehend.
- Utilize inward coding frameworks to scramble labels, for example, a “mobileunitA” instead of “iPhone” or “mobileunitB” as opposed to “Samsung Galaxy”.
- Note: You can’t utilize uncommon characters or spaces in label names
Manually label audits
- Surveys can be labeled physically on the Service Reviews page in Trustpilot Business.
- Discover the survey you’d prefer to tag.
- Snap Add tag.
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- A book box will show up.
- Enter your label name/term, for example “London_District-020”.
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- Subsequent to clicking Add, you’ll see that the tag has been added to the survey.
How would i be able to channel my audits by tag?
There are two different ways. You can utilize our API (with assistance from an engineer), or you can utilize the sifting alternative on the Service Reviews page.
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In Trustpilot Business > Reviews > Service audits, on the toolbar, click the More channels button.
Snap the Tags button. Select a tag starting from the drop menu, at that point click the Apply button. To evacuate the channel, click the Clear all connection.
How do I pre-label audits consequently?
You can computerize labeling by indicating the labels you need to apply to an audit, before the survey is put together by the client.
In case you’re gathering surveys for various office areas, you can indicate labels for every office before you convey the solicitations.
For instance, you could label all solicitations related with your London office with “London_District-020.” When your clients in London distribute their audits, the London label will be consequently joined to them, and you’ll have the option to portion and break down the surveys as they move in.
On the off chance that you need to pre-label surveys before welcoming clients, you can include a label parameter while setting up your solicitations. For subtleties, request that your engineer read our Invitation API documentation. Right now, it’s unrealistic to pre-label surveys mentioned from our greeting applications or our manual solicitations. Be that as it may, you have the choice to pre-label your surveys utilizing the Automatic Feedback Service’s Structured Data Snippet usefulness. Contact our Support Team with any inquiries concerning the labeling highlight